Returns Policy

  • Casa Agave Ltd will accept the return of new, unopened, undamaged products within 14 days from delivery date. Returns after 14 days are subject to a 20% restocking fee.
  • The product must be in its original condition upon return and must include proof of purchase.
  • Upon receipt of the returned product, the delivery of which must be recorded and signed for, the full amount of the item will be refunded.
  • We will refund you in the same manner in which you have used to paid.
  • Any items to be returned must be sent to

Casa Agave Ltd Returns

15 Hurts Yard,



  • All returned products need to have the order details enclosed
  • Returns must be sent and delivered to Casa Agave Ltd Returns within 14 days
  • We are under a legal duty to supply a Product that is in conformity with this Contract. As a consumer, you have legal rights in relation to a Product that is faulty.
  • In the case of a returned product, the product needs to be received by us in its original condition.
  • Your right as a consumer to cancel this contract due to changing your mind, does not apply in the case of a product has been unsealed after you receive it. Our products are sealed for health protection purposes, and we will not accept an opened product.
  • If you have accidentally placed an order you did not wish to then you must contact us via the below email address within 6 hours so we can refund your bill and cancel postage.

If these conditions are not met then the return will not be honoured